POLITE ATTITUDES
Etiquette and Protocol Services...
The Key to Your Success!
About Lori Austin,
Etiquette Consultant
My services are based on the belief that etiquette is not a frivolous topic and should not be taken lightly. I strongly believe that . . . Manners are for Everyone and that Attitude is Everything!
Courtesy and Common Sense seem to be a problem with today’s’ society. According to Rudebusters.com, in a poll, "We're ruder than ever,” it states that: nearly eight in 10 respondents said the lack of respect and courtesy is a serious national problem; 61% agreed that there was more rude behavior than in the past; people blamed parents for not instilling courtesy in their children, and popular culture for encouraging rude behavior “'It is about the daily assault of selfish, inconsiderate behavior that gets under people's skin on the highways, in the office, on TV, in stores and the myriad (of) other settings where they encounter fellow Americans.'"
Society’s general consensus is that most people do not know what business etiquette is or think it is frivolous. I am asked on a daily basis about what I do as an etiquette consultant, or, how it would apply to them. I explain that it is much more than saying ‘please,’ ‘thank you,’ and ‘excuse me.’ It consists of using proper dining skills, maintaining good posture, along with possessing effective communication skills: verbal and non verbal communication, positive body language, active listening, leadership qualities and a good handshake.
I created Polite Attitudes to present universally accepted protocol and etiquette education, in an interactive and entertaining fashion. By, providing the tools and philosophy necessary to act appropriately in an unfamiliar environment, thereby providing a new found confidence.
I have been presenting etiquette programs for the last five years in Clarksville, Tennessee and Fort Campbell, Kentucky. The local high schools, college and universities, corporate & government executives and Fort Campbell have requested my services on Social, Children's, Business and Dining Etiquette, Protocol, Customer Service, along with Communication skills and Leadership training.
Programs include: Manners for children 12 years of age and younger, Polite Attitudes for Teens ages 13-18 years, Dine Like a Diplomat, dining tutorial, and Corporate Etiquette. All programs can be customized to fit your business and organizational needs.
As a trained and certified consultant in Social, Children's, Business/Corporate Etiquette and International Protocol, I am passionate about my work and serving the community.
Most recent Training and Certifications include:
September 2, 2011: The Disney Institute, Lake Buena Vista, Florida, is the professional development and training arm of The Walt Disney Company. The Disney Institute gives business professionals around the world the opportunity to learn best practices from Disney leaders. Disney Institute has become one of the most recognized names in the world of professional development, and delivers a broad portfolio of learning experiences to seasoned executives and front line leaders around the globe.
The Disney Institute is nationally recognized and authorized to award continuing education credits through relationships with organizations such as the American College of Health care Executives and the National Association of State Boards of Accountancy American College of Health care Executives (ACHE). accredited nationally recognized
September 2010: The Protocol School of Washington, McLean, Virginia, is the global leader in business etiquette, image and international protocol training. Comprehensive training designed to give professionals and executives the skills to handle situations where business is promoted or conducted. The PSOW is recognized worldwide as the best in the industry and is accredited by the Accrediting Council for Continuing Education & Training as the first and only nationally accredited school of its kind.
March 2009, The Etiquette Institute, Saint Louis, Missouri, through The Etiquette Institute, an international organization whose mission is to instill in children, teens and adults confidence, self-esteem and respect for others by blending the standards of traditional etiquette with contemporary manners.
Polite Attitudes, is focused on providing excellent customer service and we welcome the opportunity to meet your company's expectations.
Testimonials
APSU Leadership series
“The level of service at Polite Modi by Lori is fantastic. Having used her for our Business & Dinner Etiquette during our Leadership Series for the last four years, I am consistently impressed by the professionalism of her seminars. Thank you!”
APSU
"I have worked with Polite Modi by Lori on multiple events over the past year. She is always polite, professional, and personable. The students always look forward to her events and truly feel as if they have gained business skills after attending a seminar. Etiquette skills are something that everyone should learn, so why not learn from the best?"
Amy Allen, Graduate Assistant, Student Life and Leadership,APSU
Women's conference, Fort Campbell, Kentucky
April 3, 2009
Dinner Etiquette Tutorial
"outstanding performance provided in support of the 2009 Women's Conference "Excite, Create, Inspire." As a result of her superior presentation skills and tireless work, numerous spouses were able to enjoy a day of relaxation in a manner that formed lasting memories for Family members. Her contributions were most noteworthy and contributed immeasurably to the success of this event."
Robert E. Vail, Director, Family and Morale, Welfare and Recreation
Womens conference, Fort Campbell, Kentucky
September 5, 2008
Received The Commander's Certificate for Business Etiquette
"an outstanding seminar dedicated to the volunteers of the 101st Airborne Division (Air Assault) and the Fort Campbell community. Your knowledge on how to apply volunteer experience into marketable skills has been greatly appreciated in assisting the volunteers on achieving their future career goals. Your energetic enthusiasm and support brings great credit upon you, the Army volunteer Corps, the Fort Campbell Community, and the 101st Airborne Division (Air Assault)."
Jeffrey J. Schloesser, Major General, U.S. Army
Commanding
olite Modi by Lori!
Polite Attitudes is focused on providing excellent customer service and welcomes the opportunity to meet your company's expectations. . .
Thank you for visiting!
Ph: (931) 266-4467 Cell Ph: (931) 206-5947
